Information We Collect
Information You Provide Directly To Us
We may collect information from you during your use of or access to the Service, including when you:
register an account;
participate in a survey;
contact us via email or mail;
submit an online form; or
download or use our mobile application;
The information you provide directly to us may include, but is not limited to: name, email address, username, password, survey response information, mailing address and telephone number (optional). We may also collect and maintain Social Security Numbers as required only for tax reporting purposes for any user whose points and rewards exceed $600 per year.
Survey responses and other submissions. If you participate in surveys on the Service, or apply to participate in such surveys, we may request certain information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information through your voluntary participation. The requested information that you may provide to us typically includes background/demographic information such as zip code, age, consumer habits or information about hobbies, interests, employment status and product ownership ("background/demographic information") and survey responses to questions and issues of interest to us and our clients ("response information"). We also collect any information you provide when you complete and submit an online forms or contact us by email or mail.
Information that is Automatically Collected
Device and Usage Information
When you use our Service, we may automatically collect and analyze certain information about the computer or devices you use to access the Service and your activity on the Service, including your IP address; geolocation information; unique device identifiers; the URLs you visited; date, time, and time spent on pages visited on the Service; information about your browser and platform (e.g., browser types, operating system); (some of this information is referred to as "Log File Information"); account activity (e.g., number of log-ins); and data displayed or clicked on (e.g. user interface elements, links).
Cookies and Other Identification Technologies
How We Use Your Information
We may use your information for the following purposes:
to maintain your account;
to market and provide the Service to you;
to email invitations or text/SMS alerts to you to participate in surveys;
to determine your eligibility for and match you to surveys;
to interpret our survey findings;
to deliver points and rewards to you;
to provide background/demographic information and response information to our clients in aggregate/de-identified form;
to send you information about your relationship or transactions with us;
to notify you about new features or offerings of the Service;
to process and respond to your inquiries;
to improve our offerings and to create new offerings;
to enforce the legal terms that govern your use of the Service; and
to administer and troubleshoot the Service.
We may aggregate and/or de-identify information collected through the Service so that the information does not individually identify a specific user. We may use de-identified or aggregate data for any purpose, including to provide interest profiles or demographic sets to our clients or to provide survey response information to our clients and for research and marketing purposes. We may share such data with any third parties.
We may send emails to you following your registration to invite you to participate or alert you about our surveys, to deliver points and rewards to you, or to send newsletters, updates, and other service or administrative notices. You may opt out at any time as described below under "Opting Out."
How We Disclose Information
We do not sell, rent or otherwise disclose information that specifically identifies you with third parties without your consent.
We disclose background/demographic information and response information in aggregate and/or de-identified form with our clients for their use for bona fide market research. In these situations, we do not disclose to these entities information that personally identifies you.
We may provide access to your information to third parties who perform services on our behalf and for other legitimate business purposes. These parties provide a variety of services to us including, but not limited to, payment processing, data storage, research, analysis, and legal services.
We reserve the right, in the event all or any relevant portion of our stock, business or assets is transferred to, acquired by or merged with any third party, to disclose, transfer, or assign as part of such transaction any or all of the information we have collected.
Updating Your Account
You may change your account or its settings by editing your personal profile on the Service. Such changes generally take immediate effect. However, we may retain any information to the extent required by law or otherwise in connection with the permitted information disclosure described above.
You may terminate your membership with us by clicking the unsubscribe link at the footer of any page of our Service when you login or at the footer of emails that we send or through this link. Please allow forty-eight (48) hours for the unsubscribe request to be processed. Parents or legal guardians of any member who is under the age of eighteen (18) similarly may request termination of their child's account. We will retain all information collected prior to termination in our databases up to 60 days.
The Service and its content may contain links to third-party websites, applications, and resources. We are not responsible for the privacy practices or content of these third-party sites, services or resources, and you should consult the privacy statements of such other sites, services, and resources. For example, while you are interacting with one of our clients’ websites or services, their privacy policies govern the collection of your information. We are not responsible for how our clients use the information they gather from you while you are on our clients' websites or services.
Our Service has security measures in place to help prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse, or alteration to you or to any third party.
We remind you to keep your username and password private. We do not request passwords in unsolicited emails or telephone calls. We suggest you log out of your account and close your browser window after completing a survey or other activity on the Service.
International Users—Consent to Transfer to United States
The Website is hosted and the Service is provided in the United States of America and the Service is governed by United States law. If you are a resident of the European Union or other location outside the United States or are accessing the Service from outside of the United States, please be advised that through your use of the Service the information you provide will be transferred to the United States of America and you consent to that transfer. The laws or regulations governing personal data collection, use, and disclosure of the United States may differ from the laws of your jurisdiction. We do not represent or warrant that the Service, or any part thereof, is appropriate or available for use in any particular jurisdiction. Those who choose to access the Service do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit the availability of the Service in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.
Varsity Plaza, LLC, owner of the Website and the Service, is a corporation incorporated under the laws of the State of Virginia, United States.
The Website and Service are not intended nor designed to appeal to children under the age of 13. We do not knowingly collect, request, or receive any information from children under the age of 13.